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Nicholas Reggae photo
China, Beijing
1 Level
695 Review
57 Karma

Review on πŸš— Dreamseek LED Reflector Tail Light for Honda Accord 2018-2022: Dynamic Sequential Turn Signal, Red Lens, PNP Brake Lamp by Nicholas Reggae

Revainrating 4 out of 5

Crappy customer service

Bought a set of tinted headlights last September. In less than 6 months, both showed signs of internal bulb burnout. I contacted them and asked for a replacement set as these bulbs didn't even last a year and they wanted me to pay the $30 shipping! That's more than half the cost of a lamp. I don't understand why I have to pay the shipping cost when I've obviously received a bunch of faulty lamps. So if someone buys these lamps I pray that they will not have problems with them because they will ask you to pay to have new lamps shipped. I've been back and forth with their customer service and they generally refuse to budge so I hope anyone who buys them doesn't have any issues. Maybe if the company just releases a new one and bites down the price I'll change the rating but right now I'm very disappointed with the customer service. Very frustrating. I can understand if they were a year or so older but less than a year old and the lights are out already, it's ridiculous! Update: They were finally willing to send me a new set of bumper lights. I hope I don't have the same problem with this set!

Pros
  • Pleasant
Cons
  • Merchandise