The ability to access information across multiple providers is what I like best about this software, as well has having all my patient data in one place! Being able t update provider info from home with ease when they are unavailable during office hours would be nice too though!! Other than those few changes it's been great so far :) As always working remotely can get frustrating at times but overall i am pleased thusfar! Very easy for patients/healthcare professionals alike who do not have much time or knowledge regarding health care IT systems!!