I am very satisfied with this product. I bought this to make HTV shirts for my son's marching band. So far it has worked flawlessly. It's a little hard to open after pinching your hand, it needs some hand strength to work. But I found a way to make opening the pressure plate easier. See my photo but when I push the top of the machine by pulling the handle it opens much easier. THEN YOU MUST USE A HOT PAD. The top gets very hot.
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