I like that it allows me access from my phone or computer anywhere at anytime which is convenient for myself. It has been difficult using this software because there are so many options to choose between but when i do find something helpful they seem not available anymore! This program needs more attention put into making improvements rather than just adding new features every time we ask them questions about our problems!! Also if u have an issue contact customer service instead of having to wait days before someone responds back. We need dent soft installed everywhere possible throughout offices and clinics!