The ability to have our entire office in one place. We are able to see everything that is going on in our practice and we can respond from any computer at anytime. There is nothing I dislike about this software. It is very easy to use and navigate. If you are looking for something that will help you keep track of appointments, billing, insurance information, etc., then this is the right software for you. We are able to see everything that is happening in our office and we are able to communicate with each other easily.