It's nothing new when you get a strange response from your operating system. This expensive USB 3 plug and play hub with 16 available ports was not recognized by Windows 10 Pro latest version (1909). I couldn't get it to work no matter how many times I tried. If you open Device Manager you can see that the device in question has not been assigned the correct driver so Windows does not recognize what it is and as these devices do not have a loadable driver it is up to the service system to find the assign correct driver. for such a device. The cycle goes on and on and on. A few months ago I bought a similar item from an old seller that still works fine, but I only have two free ports and decided to have more just in case. This may work on your system depending on your configuration, but it didn't work on mine.
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