I had the problem that I thought the device wasn't recognized (or so I thought) and the driver wasn't installed. I spoke to HiRO and they happily sent me another one. When that didn't work I called Hiro and was immediately put through to Richard who was willing to help. We tested it on a Windows 7 computer and it was detected. He then walked me through installing the latest driver on Windows 10, we tested the fax features together and it worked. We also tested the phonetray to ensure caller ID worked, and it does. It was in no way less fun and helpful. I bought this modem to replace a previous version of a HiRO modem that required an older driver and it was too difficult to keep uninstalling the latest driver.
RCA DCM425 Digital Cable Modem
9 Review
TP-Link Archer CR700 - 16x4 AC1750 Wi-Fi Cable Modem Router πΆ with 680Mbps DOCSIS 3.0 - Certified for Comcast XFINITY, Spectrum, Cox, and More
9 Review
π Zoom 3090-00-00 V.92 / V.44 USB External Controllerless Fax Modem: High-Speed Connectivity and Easy Installation
9 Review
π Zoom DOCSIS 3.0 Cable Modem 5341-02-03H: Fast and Reliable Internet Access
9 Review
π StarTech.com NETRS2321P: 1-Port RS232 to Ethernet IP Converter, Serial over IP Device Server - Black
5 Review
π Juiced Systems Silver BizHUB USB-C Multiport Gigabit HDMI Hub with 3 USB 3.0 Ports, Gigabit Ethernet, 4K HDMI, SD/Micro SD, and USB-C Power Delivery
11 Review
π CERRXIAN RS232 to Ethernet Serial Device Server - TCP/IP Converter with 1Port DB9 RS232 Serial to Ethernet Connectivity
3 Review
π USR-TCP232-410s: RS232/RS485 Serial to Ethernet Adapter/IP Device Server with DHCP/DNS Support
4 Review