I like how easy it is, once you have set up your chart layout everything else comes easily! You can customize almost anything that makes sense in this program including forms etc., so there isn't much needed customization other than what's already provided by default with any EMR/PM system out ther;e (which we also use). It doesn’t work well when adding new patients or updating patient information if they are using more then one provider at different locations because every time an update happens their previous version gets updated aswell which causes errors sometimes - not always but some times-and creates confusion between providers who aren't used too often together unless someone takes over care from another doctor entirely since no changes get made automatically without them knowing about each change individually.- We need something where our nurses don' thave room anymoreto keep trackof multiple doctors notes while still maintaining safety precautions regarding drug interactions.