I was able to find what exactly i needed within seconds! The customer service has been excellent as well (although you do have to pick up your phone). We used this program for first time in clinic patients last week at our facility here locally - amazing experience!! My biggest issue so far would be that it's still not fully released yet or easy enough for some people who've never touched computer before etc.. but all good things take awhile haha. Try them out if they support your area like me! They are great with helping set-up everything once we get into clinics! I am using their version which allows us to view images from past surgeries when scheduling future procedures/visits. It took only about 5 minutes after getting it installed for someone else to use it since there really isn't much setup required. Easy access to everyone involved including surgeons so no one feels left aside.