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824 Review
31 Karma

Review on πŸ”© THINKWORK Double Edged Titanium Straight Drill by Ron Josey

Revainrating 5 out of 5

Poor customer service

When drilling 2mm thick steel, part of the cutting edge broke off. The product description seemed to pride themselves on their customer service, so they contacted them. All I got in response was copying and pasting information from the product description and disappearing once the purchase went through the return period. A damaged nozzle could have been caused by a defect or abuse, but there is no excuse for poor customer service.

Pros
  • Metalworking drill bits and multi-purpose drill bits
Cons
  • Not as thick as other drill bits