I like that it's easy to use - there are no unnecessary bells/whistles here! Everything is simple (which makes sense) so you don't have any confusion about how things work when signing up with new customers etc.. The only thing i dislike personally would be if they had more options in terms of payment gateways but this isn't something we've noticed as yet :) We haven’t found anything which has been particularly bad at all either :). It really does help us save time by having everything pre set out ready for our team members who can easily sign clients straight away without needing many manual steps required otherwise.