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FTS express Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Vertical Industry, IRCM for CSPs

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Description of FTS express

Scalable, customized billing & customer care system for entry-level or niche operators

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
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  • 1
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Type of review

Revainrating 5 out of 5

Easy way & quick setup, great customer management

I like that it's easy to use - there are no unnecessary bells/whistles here! Everything is simple (which makes sense) so you don't have any confusion about how things work when signing up with new customers etc.. The only thing i dislike personally would be if they had more options in terms of payment gateways but this isn't something we've noticed as yet :) We haven’t found anything which has been particularly bad at all either :). It really does help us save time by having everything pre set…

Pros
  • Simplicity
  • Easy setup within own account.
  • Payments available directly from sales page, not via an additional step or extra login needed once client completed initial order form / signed contract online through website using their browser instead requiring them log into separate secure portal too often used just specifically now & again where payments could sometimes take longer than desired due simply being

Revainrating 5 out of 5

Great software solution with many possibilities

FTS express is a great system for billing and customer care. I like the system's simplicity and the fact that the system is fully customizable. I like that the system is scalable and that I can add more modules and add more features as I need. I do not like the fact that the system is not as easy to use as I wish it to be. I wish it was more user-friendly. I like that it is fully customizable and that I can add more modules as I need. I like the fact that it is scalable and that I can add more…

Pros
  • The software interface looks nice.
  • It has many options in terms off configuring your own needs, which makes this product very flexible if you have different clients with various demands/requirements when using their services or products within an organisation; such flexibility allows tailoring specific solutions so these are tailored towards individual client requirements there will generally always remain something available even under difficult conditions
Cons
  • Some problems

Revainrating 4 out of 5

Excellent Support and Professionalism

I have been working with them to migrate my business from an old outdated version of Xpresspay (which was terrible) into their new software which is called ExpressPay Pro! The support has always taken great pride in being able solve any issues that arise as we move along through our transition period together - no matter how big/small they may be!! They are very helpful at solving problems but also understand when something just needs time out before jumping back onboard again once it's solved…

Pros
  • The staff is always nice and helpful and the software is easy for staff to understand
Cons
  • It is a very good program and so far there have been no complaints

Revainrating 4 out of 5

Fantastic tool for managing all sorts

This is an excellent product to have in your arsenal! It offers features not available anywhere else out there (at least with these types of services). As I mentioned above it's great that you get support even if someone has been using this service before so long ago. The UI can be improved but then again maybe they are saving their time by making what we need now rather than fixing older issues which could've already existed at some point. If anyone needs any type of subscription management…

Pros
  • It's great that there is a huge variety of functions which make the service unique and very helpful
Cons
  • The UI could be a bit better and there's no need for it to be so huge