FTS express is a great system for billing and customer care. I like the system's simplicity and the fact that the system is fully customizable. I like that the system is scalable and that I can add more modules and add more features as I need. I do not like the fact that the system is not as easy to use as I wish it to be. I wish it was more user-friendly. I like that it is fully customizable and that I can add more modules as I need. I like the fact that it is scalable and that I can add more features as I need.