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Japan, Tokyo
1 Level
721 Review
65 Karma

Review on Lightweight Folding Electric Scooter For Kids & Teens - Swagtron SG-8 Swagger 8 With Enhanced SEO by Jason Mulah

Revainrating 1 out of 5

Worst purchase ever! Extreme disappointment

BUYER BEWARE-I am very saddened by the customer service we received by this company! Not 1x but 2x! We purchased a scooter less than 6 months ago from my son for Christmas, It arrived in January and after the expected dates- once assembled we noticed a broken piece! Instead of sending us the part they req we return the scooter- which we did, leaving my son lover without it! We finally received it sometime in February! When Not long after we went on Quarantine and because my older son was in the hospital we were not aloud out and my sone was not allowed to ride - now that we are just into phase one of getting back to some normalcy I allow my son to ride his scooter - but to our dismay it has an error code and it is no longer working 😭 I contacted Swagtron repair dep and Was flabbergasted by the exorbitant amount of $$$ they wanted to repair it,and to top it off it is more money than we actually paid for the scooter! At first I was like just going to buy another one but ultimately decided that I am not going to give more $$$$ to a company whose product doesn’t even last 6 months and technically less since it was barely used. RaeFUSE to do business with a company that treats its customers like this especially kids! I understand you have a 90 day warranty but considering that we already had to return it once -I would have been more than happy to pay something but we were quoted over $200 and I only paid $179?Seriously disappointed customer,

Pros
  • ‎36.41 x 16.9 x 40.15 inches
Cons
  • Some users may find the scooter difficult to assemble

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