Review on Gotrax XR Ultra Electric Scooter: Max Range & Speed, LG Battery & 300W Motor, Pneumatic Tires, Foldable Escooter for Adults by Chad Young

Charging port was defective/missing a piece. Had to pay for packaging to return the scooter. Return taking forever/still pending. So, as it stands, we don’t have a scooter, and are out $400+, plus the additional cost and hassle of packaging and returning. Not a great experience thus far.Update- The company refunded our shipping costs and provided a one year extended warranty on both scooters that we bought. They also hounded me to write this update and promised to assist in the future if issues arose. Stuff happens and they seem to have handled it well. Changing from 1 to 4 stars.