When I received my punch I was excited because I was hoping it would take some of my massive email projects to the next level. My only issue was the included instructions that came with the case. They didn't really understand how to attach the stamp without struggling with it and dropping the stamp into the hole. After a few minutes I was able to figure out the best way (at least for me) to install and remove stamps. I love this punch and what it does for me and my projects. So very glad I bought it.