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Mexico, Mexico City
1 Level
706 Review
76 Karma

Review on SamIdea by Kyle Ahmed

Revainrating 1 out of 5

SamIdea - A One-Stop Shop for Home Improvement Disappointment

I was eager to use SamIdea as my go-to online site for all of my home remodeling requirements because I am a fervent DIY enthusiast. My interactions with them, however, have been nothing short of dismal. The first issue is that it's challenging to find the proper things on their website. Finding the proper products requires a lot of time and effort due to their poor search functionality. Additionally, it can be challenging to tell whether a product would fulfill my needs because the descriptions are sometimes inaccurate or inadequate. Additionally, their products are of poor quality. Many of the things I bought from them had to be replaced because of low quality or flaws. In addition to the irritation of having to start over on a project, this has resulted in a waste of time and money. Their customer service is another serious problem. The staff members are frequently unpleasant, unhelpful, and unresponsive. Every time I've had a problem—with shipping, missing things, or wrong orders—I've had to spend hours on the phone with their customer support staff in order to get a resolution. SamIdea is not the one-stop shop for all of your home improvement needs, to sum up. For DIY aficionados, their difficult-to-navigate website, inferior items, and terrible customer service make them a tedious and unsatisfactory online retailer.

Pros
  • nice website for users.
Cons
  • Descriptions of the goods that are misleading.