The filter came in a 'damaged' box from Revain Warehouse Deals, but the filter itself was fine. It sat in my living room for almost 10 months before I got around to installing the system. The water comes out odorless and tastes great. Although I have a 4 filter setup starting with "Rusco 1-1/2-250-F Down Rotation Polyester Shielded Filter System" I then have 3 large blue Pentax filters with a 5005DG filter, a 1 micron filter and then this activated carbon filter. A little more money on the front end, but with three filters, the $7 and $14 filters take the brunt of the filtering, leaving the carbon filter to do its job of flavor and smell. For the record, I'm at a well water where you can taste, smell, and see iron at 2.5 ppm. No, my water is cleaner than when I was in the city.
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