Review on 🧶 6 Shelf Yarn and Craft Organizer in Navy - Ideal for General Use by Barbara Simmons

I think the product is ok, it serves its purpose. It's not exactly what I ordered, but close enough. The reason I only gave it 3 stars is the customer service I received. I ordered a yarn and craft organizer and when I opened my package it said it was a sweater organizer. Confused, I texted them and asked if there was a difference between the two before opening the package. The next day I got a call from an Amazon representative. well after the guy made me feel like a complete idiot about all this by explaining that they are the same i opened it up and its not the same there are no side pockets which i wanted for my craft books and thats it, explained what I wanted, it was my concern for everything from the start. I'm not angry or dissatisfied with the product, I just wish the customer service was friendlier. I don't like feeling like an idiot or like I did something wrong because I was worried I bought the wrong product.