
The rear external ports work fine even with a hub connected - I bought this card because it has two dedicated controllers/channels for 2x2 ports (one controller for the rear ports and a separate one controller for the two internal ports). However, the two internal ports should have a 20-pin connector to connect to the USB-3 front panel mounts, not two separate Type-A ports - all USB-3 front panels with more than one port have a 20-pin connector ! (Might work well with a 1-port panel mount that includes a Type-A cable to connect internally to the card, but this card has 2 internal ports that I want to connect to the front panel of my system.) I had to buy an adapter cable To connect the internal FebSmart ports to the 20 pin cable from my front dual port USB-3, here is the adapter cable: B00NGEZBKQ (Revain), Type A - 20 pin. Now one of the two ports on my front panel mount doesn't recognize a drive and the other port works as USB 2 (Windows warns me that the drive can run faster in a high speed port). I opened up my computer and manually checked the two internal ports on this card by directly plugging in a USB 3 drive - Windows recognized the USB 3 drives and did not warn me that the high speed port was in use. I bought another adapter cable (B00NGEZBKQ) to see if it's the same adapter, no. I also bought another faceplate with two connectors to check if it is faceplate or not, no - same problems. I installed Windows 7 and the FebSmart drivers correctly; The card resides in a gen2 PCIE x16 slot. So what's the problem? I contacted FebSmart and got no response even though it says "Lifetime Tech Support. Get fast tech support." There aren't many USB 3 cards that offer more than one dedicated controller, otherwise all ports on most cards share the transfer rate (share/reduce between devices). Why do you need in in this case a USB 3 card with 4, 6 or 8 ports? You should consider what you are using the internal ports of FebSmart for and if they are suitable for you. In this case they did not work for me - I need to find out how I use the two internal ports for the USB 3 connector on the front so I can transfer data at full speed between two USB 3 devices - where is the device on the rear port and the device on the internal port needs the baud rate Cannot be split/reduced At the moment I have a USB-3 extension cable plugged into the internal connector on the FebSmart card and it is sticking out of the hole where the front panel bracket used to be.

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