The support team is very responsive, as well as all other aspects of this software service provider like customer care etc.. Nothing much at first sight for now but we are working with them since few years so I expect it will be fine in near future too! We use their services mainly due to our integration needs within my organization (an MSP) which provides us SaaS ERP solution among others things that help businesses run smoothly. Integration between Salesforce & O365 has been one such area where they have helped me out by providing good products/services related to same. This was just an example only - there aren't many problems faced currently while using these solutions from ebstas. Thanks again guys!! As per your requirement you can integrate any third party application seamlessly into EBRIS platform without writing custom code or plugins required. It allows seamless syncronization.