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1 Level
745 Review
37 Karma

Review on MedSurvey by Raffy Baer

Revainrating 5 out of 5

Great for managing and analysing customer feedback

The software is easy to use, it has all you need in one place which makes life easier when working with large datasets of patients.

img 1 attached to MedSurvey review by Raffy Baer

It's not always possible to send reminders or notifications about surveys as frequently as we would like without causing issues with survey quotas being exceeded - this could be improved but I'd imagine they have other considerations too! Sometimes there are multiple similar questions within a single survey so if someone doesn't answer your question then maybe try another option? We're using medsurveys primarily to keep track of patient experience post-procedures (in particular) where their satisfaction levels can affect our overall rating score.

Pros
  • Very intuitive interface; very quick loading times across devices used by staff members who work remotely outside office hours e.g., iPads, mobile phones & laptops via 3G networks.
Cons
  • Nothing here