The platform is easy for my team of users, especially when it comes time to use it in conjunction with other products such as our patient portal or EMRs. I have had issues trying to get certain features working together but their support has been great! We are able to pull data from many different sources into one place which makes reporting much easier than if we were doing this manually. It also allows us to see what patients are missing appointments so that they can be contacted before an appointment date passes without them showing up (which happens frequently). This helps everyone involved by making sure people don't miss out on important information about their health/care needs. Our organization's goal was always to provide better care through improved communication between providers; however, there needed to be more consistency across all members within our practice since some physicians will not communicate well with others. With strat.