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ACE Dental Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Health Care

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Description of ACE Dental

ACE Dental is a web-based and on-premise practice management software solution that offers patient and family ledgers, paper and electronic insurance claims, appointment scheduling, appointment pre-locking, and more.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Excellent User Friendly System With Great Functionality

I like how easy it was to access my appointments without having internet problems or slow computers as well if you have an app for your phone this makes life so much easier! Sometimes there are some glitches but nothing major just minor issues with logging in when using different devices such computer vs smartphone etc.. sometimes not being able log into website properly after closing browser completely then reopen & try again which can be frustrating especially at work where others need use…

Pros
  • Easy login
  • Very user friendly interface
  • Ability t upload documents, images within appointment window.
  • Good customer service / tech support available 24 hours 7 days per week via email (24 hour response time)
Cons
  • Not all features included out ouf box; needs additional customization

Revainrating 5 out of 5

Easy-to Use Office Management System

It's easy to use and has many helpful features to organize our daily business tasks. The customer service can be slow at times but it just takes time for them to get back to you as well. It does what I need when I need it. No complaints here! Keep using this system if you are in dental office or looking for one!! You will not regret doing so. There really isn't anything I dislike about this program other than sometimes the customer service department doesn't respond right away and they don't…

Pros
  • Very intuitive designEasy integration within XERO softwareVery simple yet effective layoutGreat Customer ServiceHelpful Support TeamI'm very satisfied thus farCustomer support is excellent prompt replysExcellent database reporting toolQuickly retrieve informationAbility tp schedule remindersCustomizable fieldsAllows seamless transfer between programsNo matter where i logon its available
Cons
  • Empty

Revainrating 5 out of 5

Easy, Convenient and User Friendly: ACE Dental

I like how easy it was to create an entire file with photos (which we have for almost every client) without being overwhelming or complicated! It's not as user friendly so if you are new at using such programs this may be confusing but once familiarized everything will make sense!! We love all of our clients because they feel special when meeting us in person vs online - however their first time through can sometimes confuse them since its different than what others experience before hand.…

Pros
  • Easy customization
  • Can work remotely even though office is closed.
  • Client feedback that looks professional, personalized ,& organized :)
Cons
  • Almost never