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APertain Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Customer Service, Customer Success Software

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Description of APertain

APertain is a Mobile Customer Engagement Platform that provides User Engagement Tools such as Smart Rating Prompts, In-App Support, Push Notifications, User Onboarding, App Analytics, Pertain Engine etc, it has a pluggable SDK to integrate within Mobile Apps to add the User Engagement Tools inside the Mobile App.

Reviews

Global ratings 2
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  • 4
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  • 3
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Type of review

Revainrating 4 out of 5

User friendly & cost effective solution

The best part of APertain customer engagement platform is its simple UI and UX which is very easy to use for customers, this makes their experience with us more pleasant. Also, we don't have to worry about any technical issues while working as it handles all the things perfectly and effectively. We didn't find anything to dislike in APertain customer engagement platform yet. There are no downsides at all which i can think of right now. It's a great platform for marketing our products and…

Pros
  • Simple User Interface.
  • Easy implementation
  • Rich set features available
  • Low cost compared other similar platforms like SurveyMonkey etc
Cons
  • Nothing much that I would say apart form having some minor bugs here or there

Revainrating 5 out of 5

User Insights made simple using Intercom

Very easy integration with existing apps; super fast reporting of user data back into our CRM system - all in one place! Nothing at present but I have been told some new features are coming soon which will be great for us (ease of use). Would like more integrations available via API or something similar so we can start working together without having to rely solely upon their team who aren't always around when needed :/. Great product though!! Easy way to get insights from your app users very…

Pros
  • The ability integrate it easily within my own applications, as well just simply pulling down reports is really simple.
  • The support staff too was exceptional.very helpful even during hours that they work :)
Cons
  • Some cons