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๐Ÿ“ถ arris surfboard max plus mesh ax7800 wi-fi 6 ax router system: unleash ultimate wi-fi 6 speed and coverage logo

๐Ÿ“ถ ARRIS SURFboard mAX Plus Mesh AX7800 Wi-Fi 6 AX Router System: Unleash Ultimate Wi-Fi 6 Speed and Coverage Review

6

ยท

Poor

Revainrating 2.5 out of 5ย ย 
Ratingย 
2.7
๐Ÿ“ถ Wifi Routers, ๐Ÿ“ถ Networking Products

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Details

Connectivity TechnologyEthernet, Wireless
BrandARRIS
Control MethodVoice
Frequency Band ClassTri-Band
Operating SystemAndroid
Wireless Communication Standard5 GHz Radio Frequency, 2.4 GHz Radio Frequency
See 5 more

Description of ๐Ÿ“ถ ARRIS SURFboard mAX Plus Mesh AX7800 Wi-Fi 6 AX Router System: Unleash Ultimate Wi-Fi 6 Speed and Coverage

Whole home Wi-Fi 6 system capable of speeds up to 7. 8 GBPS. 2-unit system provides up to 6, 000 square feet of coverage. Dedicated band for gigabit backhaul between SURFboard mAX routers. Capacity to stream multiple 4K videos simultaneously and all smart home devices. Automatically connects clients to the best available Wi-Fi connection. Works with Alexa - use your existing Echo device to control your surfboard Max with commands like "Alexa, ask SURFboard to enable guest Wi-Fi". 5x the speed and range of 802. 11AC Wi-Fi. Easy to use app is the control center for your home network, making setup and management of your network simple. Available for Android and iOS. Up to 7x better battery life on Wi-Fi 6 client devices

Reviews

Global ratings 6
  • 5
    2
  • 4
    0
  • 3
    1
  • 2
    0
  • 1
    3

Type of review

Revainrating 5 out of 5

Reliable hardware, TERRIBLE software

I bought this grid unit when I moved into a new house in December 2019. I was a little disappointed with the lack of an ability to configure most router options that I'm used to. I have over 20 years of IT experience configuring/installing many types of routers for many people/companies. I like my options, but I was okay with having no options when I got the bandwidth/speed I wanted for my family. The inability to really configure the guest network or general security settings was frustratingโ€ฆ

Pros
  • Easy to read control panel
Cons
  • New competitors are here

Revainrating 1 out of 5

Bathing in fast internet

We've gone from blind spots throughout the home to full access to fast WiFi. Where we used to have interference from other Wi-Fi sources and intermittent connection issues, it's all gone now. The product meets all our expectations and more. Although I would have gone for the Pro version if it had been available, it probably would have been overkill for our needs as the Plus system gave us faster speeds and, as far as I know, the same transport network. speed between devices. Even though itโ€ฆ

Pros
  • Great for a small home
Cons
  • Hard to say

Revainrating 3 out of 5

Definitely don't buy it!

Updated 3/12/2019 I need to update my review and change my rating from 5 stars to 1 star. I've had the device for about 50 days now and have had to call 'customer service' 3 times. The device keeps failing and after an hour (and moving the accessory twice) the support team couldn't get it to work. More importantly, there's no way to get a replacement or refund without going through several tiers (and waiting on the phone if they call). By the way, I don't know if that's true. A support rep told

Pros
  • Certified
Cons
  • There are cons

Revainrating 1 out of 5

Limited functions, connections are cut at the moment

Installation: good quality packaging and box. The box contained a router, power cord and Cat5e cable. The instructions indicate that you need to download an app to set up the device. * note. There are several Arris Surfboard apps, make sure you use the Arris Surfboard MAX app because that's what you need to set up this device and the other is a regular surfboard. the app doesn't work * Setup was pretty easy with the app. Pros: Very high connection speed, the application has a built-in WiFiโ€ฆ

Pros
  • I hold my fists
Cons
  • There are nuances

Revainrating 5 out of 5

No Gigabit WiFi. best networking products

I bought this Arris Surfboard Max Plus mesh system hoping to take advantage of WiFi 6 and my gigabit fiber connection. Setup was pretty easy, you download the app and it will walk you through the whole process. One thing that bothered me was that there is currently no way to set the LAN IP to a custom IP of your choice. Maybe that will change with future firmware updates? So the main reason I bought this router was to use it with my new iPhone 11 Pro with WiFi 6. As I have gigabit fiber and the

Pros
  • Same as everything before
Cons
  • Almost everything

Are you using an Apple Homekit? Are there many Homekit-compatible and non-Homekit devices on your network? Do you get a perverted pleasure seeing your smart devices available to control before you go to bed? only to wake up the next morning and find a quarter to a half of it inexplicably disappearing from the web while you slept soundly? Do you enjoy receiving text messages and/or emails informing you that your wireless weather station, smart doorbell, or garage door opener has lost connection?

Pros
  • Quick Change
Cons
  • Something's wrong