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πŸ„ arris surfboard sbg6900ac - 16x4 cable modem/wi-fi ac1900 router (docsis 3.0) - white [retail packaging] logo

πŸ„ ARRIS SURFboard SBG6900AC - 16x4 Cable Modem/Wi-Fi AC1900 Router (Docsis 3.0) - White [Retail Packaging] Review

3

Β·

Terrible

Revainrating 1 out of 5Β Β 
RatingΒ 
1.0
πŸ“Ά Modems, πŸ“Ά Networking Products

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Details

Number of Batteries1 Lithium ion batteries required.
BrandARRIS
Battery Cell CompositionLithium
Voltage120240 Volts
SeriesSBG6900AC

Description of πŸ„ ARRIS SURFboard SBG6900AC - 16x4 Cable Modem/Wi-Fi AC1900 Router (Docsis 3.0) - White [Retail Packaging]

3 products in 1: 16x4 Cable Modem, AC1900 WiFi Router and Gigabit 4 port Wired Router. Ceritified on Comcast Xfinity, Cox, Spectrum (Charter, Time Warner, Brighthouse Networks), Mediacom and many other US Cable Internet Providers. Requires Internet Service. Cable Modem is 16 Download and 4 Upload Bonded Channels with Internet Download speeds up 686 Mbps based on your Internet Service Plan. Approved for plans up to 300 Mbps. Compatible with major U.S. Cable Providers and supports IPv4 and IPv6-the latest Internet standard. Wi-Fi beamforming – max coverage and performance. 2 year warranty with US based customer service. Refer to the Quick Start Guide and Installation video.Router is AC1900 dual band WiFi with 4 Gigabit Ethernet ports. Great for streaming HD Videos and gaming. NOTE: Refer the User Guide before use.

Reviews

Global ratings 3
  • 5
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  • 4
    0
  • 3
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  • 2
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  • 1
    3

Type of review

Revainrating 1 out of 5

The performance is great if you want to restart it every day and keep tweaking it.

Bought a few months ago and slowly learning to hate it over time as I depend on this type of hardware and don't have time to constantly set it up and reboot. For a few hundred dollars I was looking for some speed and stability, but I was very wrong. At first the concept was great. Outstanding speed of inbound and outbound traffic, typically exceeding the advertised bandwidth of the provider. It starts out slow and then builds up. Then it falls off sharply. β€” Maybe you like wireless…

Pros
  • 2 year warranty with US customer service. See quick start guide and installation video. The router is an AC1900 dual band WiFi router with 4 Gigabit Ethernet ports. Ideal for HD video streaming and gaming.
Cons
  • old

Revainrating 1 out of 5

No worries about modems

I bought this modem/router (SBG6900AC) to replace a Cox modem/router that we rented from Cox. Installation was easy, everything worked in 10 minutes. After that, not everything was very good, except maybe that he's quite attractive in all white. Unfortunately, the two things this device lacks are the top two – Wi-Fi range and a reliable, uninterrupted connection. This product has neither. Our apartment is about 1,100 square feet and is on one level, and our son's room is literally on the other…

Pros
  • Certified by Comcast Xfinity, Cox, Spectrum (Charter, Time Warner, Brighthouse Networks), Mediacom and many other US cable ISPs. Internet service required.
Cons
  • too dumb

Revainrating 1 out of 5

Absolutely the worst modem I've ever bought.

This overview is for the ARRIS SURFboard DOCSIS 3.0 Cable Modem/Wi-Fi Router AC1900 (SBG6900AC). Absolutely the worst modem I've ever bought. The only thing worse than this product is ARRIS' customer service. If you call them, they will point out all the possible settings that could be causing the problem and ask you to contact your ISP so they can fix it. I believe this works to prevent returns but certainly eliminates the possibility of future sales! I've had a technician twice in my house…

Pros
  • Compatible with major US cable providers and supports IPv4 and IPv6, the latest Internet standard. Wi-Fi Beamforming - Maximum Coverage and Performance
Cons
  • Ratio Set