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B4checkin Hotel Reservation Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Hospitality

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Description of B4checkin Hotel Reservation

Online reservation system and marketing management.CRM through e-mail with guests, Analytical online booking tracking tools.

Reviews

Global ratings 2
  • 5
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Great for managing your hotel and guests

It's easy to use for any size of hotel chain; great support when you have questions or suggestions! They're very open minded about new ideas that could be implemented but haven't been thought out before hand so it can take some time / understanding from their end (or even you!) if they want/use those features at all once created. I think this is more an issue in non US countries as opposed to where hotels are located here locally since we've not had issues yet using them across 4 international…

Pros
  • Very user friendly
  • Easy way share info between employees
  • Support team available via phone, email etc.
  • Ability keep track guest comments easily without having lots written down manually
Cons
  • All fine

Revainrating 5 out of 5

Overall good system, would recommend

I like that this software is very user friendly! It's easy to use for everyone in our team from receptionists all way up to senior managers. Also great customer service who are always quick at responding any questions or requests we have via email/ phone call etc. The only thing about it i dislike slightly was how long it took us to get set up initially but once everything had been installed they were fantastic helping where needed when things didn't work straight away as expected (they did…

Pros
  • Easy accessible
  • User Friendly Design interface
  • Full control over booking system through admin panel, even customising own buttons with personal logos / icons :)
Cons
  • Some cons