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BetterDoctor Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Vertical Industry, Health Care

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Description of BetterDoctor

BetterDoctor is an healthcare marketplace that provides accurate doctor data, health plan directories, consumer review and APIs.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Very good experience working directly w

The customer service team was great! They were very helpful in answering all of my questions. I like how easy it was to request a callback for an appointment or information session with them. Also liked seeing their website when looking up providers for our children's needs. It would be nice if there were more choices/options available between plans during enrollment process. Being able to see rates from different companies without having to go through each one separately. We found out we have…

Pros
  • Easy to use website to find doctors/hospitals for our needs, good customer service, free
Cons
  • I am not sure of any downsides thus far

Revainrating 4 out of 5

The BEST Customer Service That You Can Get

I love their customer service. My experience with BetterDoctor has been nothing but amazing. I've never been disappointed with their customer service. They always respond promptly and help you in the best way possible. I am not a huge social media user, but I do use their Facebook page to keep up on the latest news and to stay informed of any upcoming events that they have. I also use their website to stay up to date on the latest news. I like that they have a lot of useful articles that I can…

Pros
  • Great costumer support
  • Very reliable doctors / nurses
  • Accessible 24/7 from home or office (in my case both)
  • Community sharing opportunitiesGreat price for an unplanned visit!
Cons
  • Can be hard finding open slots
  • Not much availability after 3pm

Revainrating 5 out of 5

Good option, just wish pricing and implementation speed improved

The product has been helpful in streamlining our process for recruiting top physicians to work with us as partners/VIPs at discounted rates (both employee benefits association discount rate AND Cigna HSA discounts). They have also provided some great software solutions which we leverage today too! Nothing really - they are very professional from beginning-to end of any engagement or project; however their support team can be quite slow when it comes time do put together quotes etc., but overall

Pros
  • Easy access
  • Availability
  • Great staff &amp, highly responsive service representative who helped get me connected immediately&nbsp
Cons
  • All fine

Revainrating 5 out of 5

The BEST resource ever!! So many possibilities and great resources

I like how easy it was to use for my insurance companies when searching providers in one place! It's also very helpful because you can search by price range too which helps narrow down your choices even more if needed since most doctors don't have their prices listed online or anywhere else available (which makes me think they are pricey). There aren’t any downsides so far with this service but there really isn't anything about betterdoctor specifically either- just make sure all of them do…

Pros
  • Easy way finding specific people, procedures,
  • Simple layout
  • Very good customer support team is nice quick replies back promptly.
  • Great ease navigating around site via keyboard vs mouse
  • That has become increasingly easier recently.Also great color selections that match current theme designs now days..(white background)
  • Has an
Cons
  • Secret