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Botgento Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of Botgento

Chatbot that connects Facebook Messenger with Magento Website.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Best Interactive Chatbot Service - Easy Direct Messaging

The best part of bot is it's integration to facebook messenger, hence you don't have any additional software or plugin installation required for this chatbots feature as compared other softwares like livemeeting etc.. It allows me easy communication via direct messaging in real time with customers across different geographies/countries without having them log into my website at all times! I haven’t found anything so far which can be improved but still everything looks good & working fine till…

Pros
  • Easy availability : 24 7 hours assistance even holidays also.
  • Inbuilt Chatbot
  • FB Messenger Integration,
  • And many others..!!!
Cons
  • Nothing ,i didn"' find dislike about its product

Revainrating 5 out of 5

Excellent tool for any kind of customer service

I like to use this bot in my chat application for customer service, it's very easy of implementation! This is an excellent tool if you want your customers can contact directly from facebook messenger without having any website or web page open (in case they are not connected). The interface could be better but overall great experience using bots as well. Recommended!! It helps me solve problems faster than emails when people have issues while shopping online through our store - so much easier…

Pros
  • Also has full control panel access & ability change design according to requirement
Cons
  • Almost never