Its easy to use, fast & reliable as well it's affordable for small businesses who don't want to spend thousands in infrastructure costs but still need internet connectivity at their office or remote site where they are working from home. I dislike that you have to pay extra if your business has more than 10 users (or however many devices). It would be nice to not only get unlimited data transfer per month like other providers offer but also give free usage during off hours when there aren't any