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Charter Operators Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Aviation

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Description of Charter Operators

Charter Operators is a charter resource management solution that allows you to manage your client, aircraft and reporting solutions with features and functions to help you manage your business.

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great System For All Operations Needs - Very Pleased

I like how easy it was for me as an operator of this software to navigate through all aspects of my operations from booking flights & charters out, managing crew time off requests/approvals, tracking flight times in real-time while logged into the system, etc.,etc.. The only thing i dislike about this product would be if there were more options available when scheduling crews (i realize they are working hard at adding new functionality but sometimes things could get done quicker). This has…

Pros
  • Very user friendly interface with great graphics which makes finding anything fast; Easy setup process that took just under 5 hours once downloaded onto computers running different operating systems
  • Also made everything extremely reliable compared other products used previously without constant technical issues experienced within existing programs such P1 Pilot / Maximo Systems' PM2Crew Tr
Cons
  • Almost never

Revainrating 5 out of 5

Great Customer Service & Very Easy To Work With

I like how easy it was for me as an agent/customer service rep in this organization (as well at our sister office) when we were looking into switching over from another provider! We loved all of their customer support reps - they are always so helpful!! Our only dislike about them would be if there could have been more ways within each department or section such us payroll etc., but overall everything seems great. The best thing by far has got nothing really bad-to say because everyone who…

Pros
  • It's very user friendly, quick response times to emails that can get you answers quickly without having too many steps involved with getting your questions answered properly
Cons
  • Minor Issues

Revainrating 5 out of 5

Great user experience, simple interface

The ease of use when booking flights for our clients. It's intuitive and easy enough for even those without technical knowledge who are looking to book their trips. I like how it has an in-depth analytics dashboard which can be easily used by non techies as well. The lack of updates after purchase from other software companies can feel frustrating but not worth complaining about since it comes at no cost or additional price. We recently purchased this product from another provider and have…

Pros
  • Allows me access many different features within my own personal account instead just through work ones (although still good)
Cons
  • Some problems