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Chat2Desk Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Customer Service, Help Desk

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Description of Chat2Desk

Chat2Desk is a service for customer support and sales via messengers such as WhatsApp, Telegram, Facebook Messenger, Instagram, Viber and Online Chat.

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Chat 2 desk makes communicating easy

The best thing about chat2desk is that it has many features to help you in your work. It also has an excellent customer support team who are always there to assist you when you need them. I don't like the fact that sometimes it can be hard to find someone who knows how to use the software. It's not very user friendly and some people have trouble using it. If you're looking for a way to communicate with clients or customers without having to go through a phone call then this is the right tool…

Pros
  • Easy access
  • Great interface, easy navigation
  • Lots options available great choice!
Cons
  • Some users dislike navigating around
  • Can take longer than expected

Revainrating 5 out of 5

Excellent Customer Support Solution

I like that you can chat with customers who are not online or in your office at any given time to ask questions about products or services offered by my business - it's very helpful! It also helps keep track of how many times people have viewed our website / product pages which allows us to see what we need improve upon going forward (website design). For me personally, this was an awesome tool when starting out because there were no costs associated with using it other than paying $5 per month

Pros
  • This is one useful way for businesses such ours without physical locations but still wanting access 24hrs 7 days week via phone call in etc.,to engage directly face 2face instead over email exchanges only.and even better yet..this service offers free trial period before committing full payment upfront unlike some similar platforms offering paid trials..so far good experience overall especially since its FREE!! :)
Cons
  • There are disadvantages

Revainrating 4 out of 5

Chat 2 desk makes communicating easy

The best thing about chat2desk is that it has many features to help you in your work. It also has an excellent customer support team who are always there to assist you when you need them. I don't like the fact that sometimes it can be hard to find someone who knows how to use the software. It's not very user friendly and some people have trouble using it. If you're looking for a way to communicate with clients or customers without having to go through a phone call then this is the right tool…

Pros
  • Easy access
  • Great interface, easy navigation
  • Lots options available great choice!
Cons
  • Some users dislike navigating around
  • Can take longer than expected

Revainrating 5 out of 5

Excellent Customer Support Solution

I like that you can chat with customers who are not online or in your office at any given time to ask questions about products or services offered by my business - it's very helpful! It also helps keep track of how many times people have viewed our website / product pages which allows us to see what we need improve upon going forward (website design). For me personally, this was an awesome tool when starting out because there were no costs associated with using it other than paying $5 per month

Pros
  • This is one useful way for businesses such ours without physical locations but still wanting access 24hrs 7 days week via phone call in etc.,to engage directly face 2face instead over email exchanges only.and even better yet..this service offers free trial period before committing full payment upfront unlike some similar platforms offering paid trials..so far good experience overall especially since its FREE!! :)
Cons
  • There are disadvantages