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Companion Rep Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Commerce, Retail Software

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Description of Companion Rep

Sales Force Automation (SFA) leverages retail execution software to rationalize the entire cycle of tasks performed by your representatives and merchandisers. Enhancing efficiency in your sales process provides users with the real-time information and the tools they need to best execute their daily business operations. It’s one application installed on an ultra-rugged handheld computer, a tablet, portable computer, or smartphone. Retail execution software goes far beyond CRM systems. CRM’s primarily document communications with the customer. Retail execution software provides full-scale automation. It applies to each and every one of your team’s actions such as tracking sales transactions or fulfilling merchandising tasks that are mainly carried out on-site at your customer’s locations. With over 15,000 users, CIS Group has a strong understanding of the challenges faced by companies like yours. Our Companion2 Suite is designed to reduce your operating costs and increase sales revenues. Our Companion® Rep application (Sales Force and Merchandising Automation) gives you access to complete visibility and control on all aspects of the interaction with each customer. Your team can be in execution mode on a mobile device or in a consultation mode at the office. Business strategy evaluation and decision-making is much easier with data. Your customers also become better equipped, better informed, and more efficient. This boost in productivity is a strong retention tool and competitive advantage!

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Sales force Automation plus - Awesome Tool

This is an awesome tool, you can easily customize it too! You need to understand how this works before implementing it into your business. I have done so in my local store and customers love it! It has made scheduling easier than ever as well! Nothing at this point!! They seem very dedicated/professional, I would highly recommend trying them out because they are great people who care about their workers!! It helps with customer service and scheduling! It helps us to manage our reps and their…

Pros
  • The best thing which i liked was that there were options available like customizing according needs or requirements etc.There support team seemed professional & friendly!!!Very helpful when we needed help regarding implementation issues
Cons
  • As such nothing really came across mind !

Revainrating 4 out of 5

Easy way of getting accurate and reliable information

The best thing about companion rep is that it has been able solve all my problems with ease, nothing really! It does not have any amazing features unless you are looking for them but I am pretty sure they will be implemented soon enough in future releases so don't worry :) My most liked feature would definitely stand out as its customer service support which can never go wrong from their end ;) They also do provide training sessions free through live webinars or emailing us at least once every…

Pros
  • Good UI
  • Fast response times
  • Multiple connections.
  • Customer Service (Service Desk)
  • Integration & ETL tool services.etc
Cons
  • Nothing much comes around like dislikes