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CoverMyMeds Platform Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Health Care

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Description of CoverMyMeds Platform

CoverMyMeds is a web-based provider of Prior Authorization (PA) support for physicians and pharmacists.

Reviews

Global ratings 4
  • 5
    3
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great app for managing your prescriptions!

The ease of use, how user friendly it is to navigate through the platform. It has a great amount of transparency in regards to what you are doing as a patient. Nothing, I like that it was easy to access when I needed it. The only thing I did not like is it took me a few minutes to realize I could get a prescription refilled. Once I realized that I could have saved myself so much time. This application makes it very easy to keep track of my prescriptions. It's a great way to make sure I'm…

Pros
  • Very helpful tool during times where one might forget or miss taking their medicine
Cons
  • Will fit

Revainrating 5 out of 5

Great Platform for Emergency Coverage

The ability to create, edit or delete protocols with ease! It also has some great reporting features that are very easy to use as well. I wish it had more integration options between CMM platforms but this was not an issue in our case. We were looking at other solutions such as eTriage which did have better integrations so we decided against them. If you need something simple without many bells & whistles then go with cover my meds. They will be able to help you set up your platform quickly…

Pros
  • Great documentation
  • Quick Setup
  • No lengthy waiting time for installtion.
  • Easy Integration from most EHR systems (eRx)
  • Relatively low cost compared ot competitors offering similar products/services
Cons
  • Some cons

Revainrating 4 out of 5

Great Product - Excellent Customer Service

The customer service is excellent. They are always willing to go the extra mile to make sure you are happy. They are able to help with any questions you may have. So far, they have been very helpful and responsive. They have a great support team that is very knowledgeable about the product. I would say that they are great at helping with any questions or concerns that you may have. I have not found any issues with their product. I think that it is a great product and would highly recommend it.

Pros
  • Great Customer Support
  • Easy access for doctors who need assistance in submitting prescriptions.
  • Very good website interface (easy navigation)
Cons
  • Nothing really comes immediately To mind

Revainrating 5 out of 5

Overall positive experience using MyPA for over 3 years now.

The interface was easy to navigate, there were many options available in terms of PA requests as well. There are other companies that offer this service but I have found them difficult at times with their customer service department not always being helpful or knowledgeable when it comes time to make changes within your account. We do receive calls from our customers who aren't able to access certain medications due to system errors which can be frustrating if you're trying to run an efficient…

Pros
  • So much frustration occurs throughout my shift because everything seems glitchy/buggy..not sure why?!? But then once something finally works properly everyone thinks its magic : ) They've also increased rates by double digits recently since implementing new technology upgrades across multiple departments making us less
Cons
  • Some disadvantages