De'Longhi 14000 BTU Portable Air Conditioner with Dehumidifier & Fan - Cool Surround Remote, Built-in Temperature Control Sensor & Quiet Mode, White - XLarge Room Size, Pinguino 8600 BTU (DOE), 700 sq ft Review

The unit worked fine for a few days, but it suddenly stopped working and gave a "PF" error code meaning you had to contact DeLonghi for help. We were told the unit needed replacing as it was probably not suitable for our 'dry' climate. After sending the purchase confirmation, we are still waiting for the confirmation when the device can be exchanged. It's been three days and counting. DeLonghi's customer service center is difficult to reach and seems slow and inefficient. Possibly return to…

I was afraid of this purchase because it's heavy and there are some questionable reviews. However, I was totally impressed because it's low noise and cool. I've had it for a week and I love it. I bought a Sharp model 25 years ago and it still works. They don't make them anymore. Now this Pingüino is better. UPDATE: Water runs all over the floor during use. There's a detachable spout, but you'll have to roll the unit off the edge of the floor or lift the whole thing over the drain. We looked at…

Decided to try this portable air conditioner as a temporary solution until we got the mini splits installed. It arrived, we plugged it in, it worked great until the next day we noticed the drain plug was cracked. How did we discover it? The carpet in our bedroom got wet within five feet of the unit. When I registered the device, I emailed the company. . . Photos etc with a promise of a reply within 48 hours. Seven days have now passed. Not a word, not an email, nothing. Now the device works…

I really wanted to cool my house with this air conditioner but after unpacking I found that the exhaust hose is 48 inches long all the way through. With two 90 degree bends, it's not enough to reach the window. I called De'Longhi thinking they were probably selling a bunch of expansions, but to my surprise they weren't. It seems to me an incredible omission. Now I have this expensive and heavy conditioner that I can't use. The De'Longhi service rep didn't care about my dilemma at all and kept…

I have spent many hours doing homework with portable air conditioners. And I have to say that 90% of them really don't match the ad they're trying to sell. When it came to the De'Longhi 14000 BTU Portable Air Conditioner, I read many reviews praising the unit and fewer were dissatisfied with it. I can tell you firsthand that this device is superior to any other brand I have used before. (Top 12 brands in the last 4 years in the workplace) But for best performance you need tube insulation like…

cooling is good - why only an average rating? The details of this unit have not been fully thought out. Once you've lugged this really heavy device into your home, you'll want it to be easy to install. The required duct system, using patented couplings, is too short, making installation difficult. If you don't have easy access to a low window and you store the device right there, forget about placement flexibility. Attaching zip ties provides an easy connection, but forget about adding extra…

Most of my experience with this type of air conditioner/dehumidifier has been in an industrial setting with a square unit designed to quickly cool computer rooms. This is designed for residential applications and is suitable for single-family homes. Suitable for cooling one floor of a house or an entire apartment. I wasn't sure how well it would perform compared to the industrial setups I've used, and its performance was a very pleasant surprise. Everything you need for this unit is included in

This De'Longhi Pinguino is my first experience with this type of AC unit and I have to say I love its portability. This review is getting quite long, so I've added this short list beforehand: PROS: Ultra-portable Installs and removes in minutes Cools superbly Fairly quiet Remote control and remote temp sensor Complete in the box - ready to use CONS: Condensate pan Drain plug very low to the floor But, like me Mention later, the unit manages condensation well during operation, so I only see the…