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Destiny Dispatch Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Public Safety

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Description of Destiny Dispatch

Destiny Dispatch Software provides Guard Management solutions for security companies.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Great scheduling tool with awesome customer service

I like the ability to create multiple shift schedules, which makes it easier for me to keep track of all my employees. It's easy for new hires to get trained on how to use the system, but also has great support when you need help setting up your account. I wish there was an option to add more information at the bottom of every screen (like employee names). Sometimes I have to click through screens several times to find what I'm looking for. Destiny Dispatch is a great piece of software for any…

Pros
  • Easy user interface
  • User friendly features/apps that can be customized in order provide value added service.
  • Great customer care team available 24 hours per week!
  • The ease with data exporting into Excel format; this gives users flexibility if they want their own custom reports.
  • Quick response time from technical staff
Cons
  • Almost never

Revainrating 5 out of 5

Great scheduling tool with awesome customer service

I like the ability to create multiple shift schedules, which makes it easier for me to keep track of all my employees. It's easy for new hires to get trained on how to use the system, but also has great support when you need help setting up your account. I wish there was an option to add more information at the bottom of every screen (like employee names). Sometimes I have to click through screens several times to find what I'm looking for. Destiny Dispatch is a great piece of software for any…

Pros
  • Easy user interface
  • User friendly features/apps that can be customized in order provide value added service.
  • Great customer care team available 24 hours per week!
  • The ease with data exporting into Excel format; this gives users flexibility if they want their own custom reports.
  • Quick response time from technical staff
Cons
  • Almost never

Revainrating 5 out of 5

Great way for employees and clients alike

I like how it is very easy to set up as well, you can get in touch with their customer support team which helps resolve issues quickly! It's also great that they have an app available so we don't need access through our computer while working out of site at events or festivals etc - just pull your phone from anywhere away form home base & do what needs doing!! Nothing really but if there was something i would say perhaps add more features? Maybe make some better options within reporting…

Pros
  • Easy To Use SoftwareEasy interfaceGreat Customer ServiceQuick SetupFast Track response timesGood value for moneyNo LimitsHighly ReliableInnovative TechnologyFully SecureSecure NetworkingIntegrated SystemsAutomationSystem ConfigurationSelf InstallableMaintenanceEasily UpgradesAvailable On Multiple PlatformsMulticurrencySupport24 Hour SupportMulti LanguageSupports Any DeviceWeb Application AvailableMobile App AccessAllows Me Work From HomeAccessible
Cons
  • Nothing

Revainrating 5 out of 5

Solid customer/tech relationship & good for both sides

Customer service is top notch, they follow through with what they say they're doing (we have no reason to believe otherwise). They don't do anything that's not absolutely essential to their own financial success; when you need new equipment or more manpower, they work hard at keeping your business as one of theirs by providing quality resources. I would like them if we ever had any questions about how our dispatch software worked. The people who manage it tend to be young professionals from…

Pros
  • Very organized structure for tracking shifts/managers etc..Very intuitive program works well without needing too much training requiredThe customer services team has always responded quickly whenever called upon good attitude overallGreat way keep up communication among staff membersGood management tool