It's so easy to use! I can do almost everything in this program that my old software could not - it has made our lives much easier by allowing us to get more done with less staff/resources than we used before. The only thing about ECW is their customer service support which sometimes seems very slow at responding. But they are working hard to improve things there as well, so give them some time :) My practice uses ECW solely for scheduling purposes; however, when you have multiple clinics…