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eTrak Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Vertical Industry, Parks and Recreation

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Description of eTrak

eTrak-plus is a secure browser-based administration system that handles all of the functions required for a typical parks & recreation department.

Reviews

Global ratings 4
  • 5
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  • 4
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  • 3
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Type of review

Revainrating 5 out of 5

Easy way for keeping track of visitors and employees

The ease in which it can be used to manage your facility, especially when you are dealing with multiple departments within one organization! I wish there were more options available as far customization goes but overall this program has been great so far!! If anyone needs help setting up an online account please contact our office at (973) 872 - 7098 or email us directly through webmail@eTRAKincorporated.com We have helped many organizations set their systems right off from scratch using these…

Pros
  • Ease Of Use
  • Easy To Set Up/Manage
  • Flexibility In Using This Program For Different Types Businesses And Organizations.
  • Good Customer Service Support From Sales People & Account Managers At All Times When Needed
Cons
  • So-so

Revainrating 4 out of 5

Very good learning curve and not too complicated for average user

It has been great to be able use this software in our organization without having an IT person or developer, it's very intuitive! I wish there was more information available about how things work so we can troubleshoot issues ourselves with less help from support staff - but as long you're willing/able learn new ways everything works well enough once set up properly (which takes some time!) The benefits are being self sufficient which helps us save money over hiring someone fulltime who would…

Pros
  • The software is easy to use, setup and maintain
Cons
  • The software can be a bit glitchy at times and we have had to call support for assistance at times

Revainrating 4 out of 5

Great cross platform tool that really helps keep things going

The best thing about this product was how easy it made using our website to access everything we needed in one place! I wish there were more options available within some categories, but overall what's included works well with us as an organization (i'm not sure if they're still working towards full functionality). This program has been very helpful when managing multiple users who have different abilities/needs; however because you can't change your password without being logged into another…

Pros
  • It is extremely convenient for both internal employees AND clients
  • Makes all aspects involved much simpler than previously used software services
Cons
  • Not intuitive enough comparedto previous platforms

Revainrating 5 out of 5

Great tool that is helpful especially during busy times

The thing I like best about this program was being able to track hours worked, time off etc with multiple employees in one place as well having online access available at any location. It only took me 2 weeks (including training) before my co workers were getting familiar with it! As an administrator there are so many different things you would need if using paper forms or spreadsheets which can be done through computer programs such as this but more streamlined than paper documents. There…

Pros
  • Everything is laid out perfectly from what i saw while researching other options definitely made life easier once implemented!! Very quick results within minutes after implementation too!!! Ease of navigation makes sense also because its simple graphics that make understanding where items appear relatively straight forward..its really intuitive :) Not much else besides their site layout & ease of usage left that impressed upon first glance..very happy customer here!!!! Love love Lβ™₯VE IT ALL ;)
Cons
  • Nothing here