I like how they are constantly making improvements to their software/website. When we booked our site it was easy enough for me as an individual user but if there were any issues or questions my boss would have been at his computer trying figure out what went wrong! We don't really dislike anything about this system so far - maybe some of the options could be more streamlined (like when you search by town vs location). So glad we chose them over another competitor because everything worked much
Pros
Very professional overall experience from start till end.
I like how easy it was to set up our account for my business as well as add new parks/campgrounds! The customer service has been great so far too!! There's nothing really wrong in this software but if you're looking at something more robust then go ahead & give them a try (and maybe even compare prices).
We've just started using their services recently however we are happy they have such an extensive list of campsites within close proximity from where all customers live or travel through out…
Pros
Very user friendly system once installed, with help when needed via email / phone chat which is also very helpful
The ability to book campsites directly through our website has been great for us! Our customers love it because they don't have to call or wait in line at the office anymore. We can see their reservations instantly so we know who's coming when. I wish there was an easier way to input new reservation information into the system but other than that all of the features are what we need. It would be nice if you could do some research before purchasing this software.
Make sure you're getting exactly
Pros
Also customer service response time seems quick whenever something goes wrong with camp groundbookingsystem (i'm talking about bugs) i've never had problem using these tools ever since installation 5 years ago
The software offers a lot of features. I like how easy it was for us to learn all aspects once we started using it. There are some things about the system that could be improved (sometimes difficult to sort out). However, there were many times when our questions were answered quickly by one of their team members who helped get me setup correctly in no time! We use this software primarily to manage reservations at our vacation rental properties but also help manage day trips from our home base…
Pros
Also helpful is being readily available should you need emergency support services 24 hrs 7 days / week via phone call OR chat service with customer care representative which works great because they do not have too much going through email back & forth trying top resolve issues; plus most problems resolved within 15 30 min after speaking directly wth them over live
I like how easy it was to set up my site (my first) using our existing inventory system from Paddle Creek Campgrounds in AZ! I hate having to pay for their premium membership but I think this might change now since they are adding more features at discounted rates as part of their acquisition by CAMPFIRE so stay tuned!! They have some pretty robust reporting capabilities that can be customized quite easily by an experienced user. We are trying to incorporate many of our current systems into one
Pros
Great reports functionality available through web portal which is key..Easy integration between back office accounting tools such Salesforce CRM/Dynamics etc..Great support team!!! Highly recommended if looking fo good customer service along wth solid product
This software makes bookings super easy for us! I used to have an excel spreadsheet but this system was much more efficient in terms of time saved (and money). There are many features we would like and there may be some bugs here or there - however they continue working hard at improving their product over all each release so it only gets better from version update after version upgrade. We don't really dislike anything about our experience using Bookcamp as long term customer support has been…
Pros
The ability to send out emails/texts with link to make bookings as well as text reminders of upcoming availability
Cons
Nothing really! I like everything about the system and have no issues whatsoever!