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EZ Pet-Sitter Review

5

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Petcare

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Description of EZ Pet-Sitter

EZ Pet-Sitter is a desktop-based solution for pet-sitting businesses that allows you to manage multiple sitter profiles, client and pet records, produce sitter compensation reports, and more.

Reviews

Global ratings 5
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Type of review

The ease of use! I can quickly create new clients without having extensive knowledge about how this software works or even if it will work at all with my website (which has been great so far). Also really like being able do run quick searches within our database as well - super helpful when trying find someone in particular who may be out sick/on vacation one day but not another!! It's also nice knowing we are paying people directly through Paypal rather than waiting until they receive their…

Pros
  • Very easy interface
  • Easy way for employees, agents & managers aliketo keep trackof client infoand make changesas needed.
  • Quick search functionfor finding specificclients easilywhen you donot remember exactlywho is working thatdayor week
Cons
  • Sometimes hard tounderstandall optionsavailablein certain areas

Revainrating 5 out of 5

Easy and affordable software for our sitter business

I like how easy it was to get set up with this software - they walk me through everything step by step! It's great because all of my clients can use their own email addresses instead of having an account where we have access only (like most other programs). Also love being able to send out reminders via text message or e-mail which helps keep them in touch when i'm not around. There are some things about using this program as opposed to our current system but nothing major so far. We're solving

Pros
  • Easy for both parties involved, clientele is happy that there isn't "a lot" going wrong between us now while also allowing ease within communication back & forth from staff members across locations/towns.
Cons
  • Not the best

Revainrating 5 out of 5

The perfect companion when managing child care expenses

I like that it's a desktop app that I can use at home in my office without any internet. It's really simple to use and I can easily get a report of all my sitters for the month. It's a good way to keep track of all your sitters and their services. I wish it had more of a client interface. I wish it had a better calendar for clients to set up appointments. I love that it's an all in one application that I can use at work while also using at home. It's the best so far. I've had a few issues with…

Pros
  • Easy To Use Interface
  • Great Calendar Integration, great scheduling integration from Client side.
  • You just save information once then sync back later as needed! So nice :)
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Excellent customer service and great software

I love how easy it was to set up my profile and get started! It's so simple and intuitive! The support team is fantastic! They are very helpful and responsive when I have questions or need help with something. Sometimes they can be slow at responding sometimes but overall great service! Just try it out! It really helps ease the burden of having to keep track of your clients information yourself. We were able to create profiles and start using the app immediately without any additional training…

Pros
  • All customer info saved into 1 database
  • Great for keeping records, checkins etc.
  • Easy interface & user experience (in terms design/usability)
  • Can customize fields as you want them
Cons
  • Some difficulties

Revainrating 5 out of 5

Very user friendly and efficient way tracking employees

I like how easy it was to set up in our office! The system has been very helpful with keeping track of all pets we have at any given time as well as their caretakers/owners so they are always accounted for when needed or available if an emergency arises (like needing someone right away). There really isn't anything bad about this software other than maybe some minor glitches here & there but nothing too major - just something small such as not being able to click through links correctly…

Pros
  • Notifications sent thru mailbox regarding completed jobs assigned / worked performed during day hours only between 8am until 6pm daily.