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FieldTasks Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Customer Service, Field Service Management

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Description of FieldTasks

Fieldtasks is a subscription based software suite for field technician businesses. It enables users to manage their full operations with clicks of buttons including enquiries, orders, jobs, scheduling, invoicing, online payments.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Overall good experience using FielTasks

I like best how easy it was set up in our system because we have many clients that use different applications/software but this works well all together so no problems there! The customer service has been great as they always try help us out when needed or just answer questions over email if not possible immediately at time (which can be very helpful sometimes). Sometimes some things you are used too will take longer than expected however its still worth while cause once your done everything…

Pros
  • The support is great
Cons
  • I have not yet come across any issues or complaints

Revainrating 5 out of 5

Great Customer Service, Straightforward Website

I like that it has all my accounts in one place which makes things so much easier! The customer service could be better but its not horrible either - they are always quick at responding when you have an issue or question about something within your account area!! You can't go wrong using this system if there's anything specific needed just make sure someone from FT knows what needs done/how best suited etc as sometimes people don' know how good certain features work until after purchase (which…

Pros
  • It is easy to use for both ourselves AND clients
  • Easy access once logged into site without having logins popping up everywhere
  • Very secure with security checks throughout every page visited while being able keep track& followup along side other tasks completed, assigned via client request / feedback notes attached
Cons
  • Nothing