I like all of what they do, but some parts are more helpful than others depending where you're at within your case management process flow. The system is very user friendly for new users as well older ones who have been using filecontrol products from previous positions or firms since 2000's! Nothing really to dislike other then it would be great if there were additional updates made so changes could take place easier with out needing upgrades which can get costly after 1 year when we need an…