FuseDesk Review

What I like best about this product? - Easy to use, intuitive interface that makes it easy enough even non technical users can start using without any guidance.- Best integration with other third party products such as Zapier or Mailchimp! It's very simple but powerful tool if you know what your doing.- Some features are not available in free version (eCommerce store set up). If those important functionalities should be included then price will go higher than listed here which we don't prefer…

The ease of use to set up multiple queues, as well as being able t o have different types (such us "Help", or" Email"). It would be nice if you could create your own fields instead of having them pre populated with what's already in infusesoft from Salesforce CRM data that we don't need/want there - but it looks like this might change soon? Also I find myself needing more options than just 1 queue per account when working through my workflow process in order keep trackof all tasks related to…

What I like best about this product? - Easy to use, intuitive interface that makes it easy enough even non technical users can start using without any guidance.- Best integration with other third party products such as Zapier or Mailchimp! It's very simple but powerful tool if you know what your doing.- Some features are not available in free version (eCommerce store set up). If those important functionalities should be included then price will go higher than listed here which we don't prefer…

The ease of use to set up multiple queues, as well as being able t o have different types (such us "Help", or" Email"). It would be nice if you could create your own fields instead of having them pre populated with what's already in infusesoft from Salesforce CRM data that we don't need/want there - but it looks like this might change soon? Also I find myself needing more options than just 1 queue per account when working through my workflow process in order keep trackof all tasks related to…