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Guest Suite Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Hospitality

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Description of Guest Suite

ollect the opinions of your customers during the stay, directly from the reception of your establishment!

Reviews

Global ratings 1
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Wonderful Customer Service & Overall Good Experience

The website is very user friendly so it's easy to use even if you don't have any experience with online surveys or market research survey tools. I like that they also give me some tips about how best I can conduct my own research as well. It would be great for them to add more languages such as Spanish and French since many guests who visit our hotel are not native English speakers. We were able to get feedback in real time regarding guest satisfaction while we're still getting ready for their

Pros
  • Easy way to track responses
  • Integration between Survey Monkey, Google Sheets & Wordpress sites.
  • Ability see results immediately via dashboard page without having to log into wordress site (unlike other platforms)
  • Very responsive customer support/team members when using chat option during business hours
Cons
  • Secret