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Jivox Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Marketing, Other Marketing Software

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Description of Jivox

Jivox IQ is a cloud-based, data-driven platform for delivering personalized digital advertising and marketing experiences at scale.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
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Type of review

Revainrating 5 out of 5

Very useful tool if you work remotely

The ability to connect with our customers in real time without having them leave their homes or offices makes this software very valuable from an ROI perspective as well as customer satisfaction standpoint! We have had no issues thus far using it but I'm sure there are some features that we haven't discovered yet which will be great enhancements once they're implemented into future versions of the product. Our team loves being able to interact directly with clients via video calls instead of…

Pros
  • It is easy, simple interface
  • Very user friendly (easy setup)
  • Great functionality at low cost per month.
  • Relatively inexpensive compared other platforms like Skype
Cons
  • Some little things

Revainrating 4 out of 5

Advanced Targeting for Engaging Your Audience

The ability to target specific audiences with very little effort! We can't say enough about how easy it was to set up campaigns that reach our customers in their preferred way - both digitally (email) and through social media channels like Facebook or Twitter. It's great not having to worry so much about building out landing pages since we have such detailed targeting options available. There are some limitations around what you're able to do from an email standpoint as well as being unable to

Pros
  • The ability to target specific audiences with very little effort!
Cons
  • If you are looking to engage people who are already interested in your product/service, this tool does it all while keeping ROI high by allowing us to

Revainrating 4 out of 5

Very helpful for cross-channel marketing

The ability to do more than one thing with each call has been beneficial in our business - we can now reach out via all channels (texts/SMS) as well as voice calls! We have not found anything that I dislike about this product yet but if you are looking into something similar then make sure it does what they say it will be able to do before purchasing otherwise your money could go down drain!! If anyone wants an easy solution like us to manage multiple customer accounts from different countries…

Pros
  • The ability to reach out to a customer via multiple channels and the ability to manage multiple customer accounts with different countries
Cons
  • I have not found anything I dislike yet