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Matterhorn Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Public Safety

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Description of Matterhorn

Matterhorn is ODR or Online Dispute Resolution. Courts and agencies with Matterhorn provide more access without the expense and time to build a new building or addition or the expense of hiring and training more staff. Matterhorn ODR Options Courts and agencies use Matterhorn for civil cases (small claims and family court), traffic ticket and minor infraction resolution, warrants and pleas, and to assess ability to pay.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Online alternative to traditional courts

I like that we can resolve our disputes online, it's easy for customers too! It saves us money & makes things easier as they're available 24/7 unlike when you have people working in an office all day long (which would be great if everyone was able). If there were some improvements - maybe better customer support? Better communication between parties involved could help solve their issues quicker than waiting around at court which sometimes takes ages! We've resolved many small claims cases…

Pros
  • The speed to get something done with no hassle is really good; especially now where everything happens fast these days..you just click submit or whatever your required action will do automatically without much fussing about how stuff works behind the scenes.it seems quite logical once one uses matterhorn regularly enough though :) i think most users find matters pretty straight forward after using them frequently over time..they seem reliable
Cons
  • Almost never

Revainrating 5 out of 5

great success rate and quick response time

The ease at which you can get an answer from matterhorns customer support has been amazing! Very helpful!! Also they have very fast turn around times for answers, sometimes even getting back within minutes (in some cases hours) after being submitted. They also offer mediation services as well if needed/wanted by all parties involved in your case. I would highly recommend this service over other online dispute resolution providers out there because it helps save costs since no physical office…

Pros
  • It's nice knowing i know my concerns are taken care off immediately rather then waiting until later downtime period where problems may occur again due too delayed responses.
Cons
  • Some little things

Revainrating 5 out of 5

great success rate and quick response time

The ease at which you can get an answer from matterhorns customer support has been amazing! Very helpful!! Also they have very fast turn around times for answers, sometimes even getting back within minutes (in some cases hours) after being submitted. They also offer mediation services as well if needed/wanted by all parties involved in your case. I would highly recommend this service over other online dispute resolution providers out there because it helps save costs since no physical office…

Pros
  • It's nice knowing i know my concerns are taken care off immediately rather then waiting until later downtime period where problems may occur again due too delayed responses.
Cons
  • Some little things