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MobiLytix Suite Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Vertical Industry, IRCM for CSPs

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Description of MobiLytix Suite

The MobiLytix Suite is a big data-driven mobile analytics solution that generates actionable customer insights. It aggregates subscriber usage data across multiple touch points, enabling deeper and superior customer experience while improving revenue growth of telecom operators. The offering is a comprehensive business proposition addressing the business needs of service providers. Its backbone is an analytical engine aimed at understanding the various events across a customer's life-cycle and helps develop strategies to maximize a customer's lifetime value.

Reviews

Global ratings 4
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Type of review

Revainrating 5 out of 5

Easy, intuitive and helpful tool that helps tremendously

MobilTic has been great in helping us understand our customers better than ever before! We are able to track all different aspects with ease through their platform & we can easily create custom dashboards for each type of analysis needed within my team. I wish they were more flexible when it came to creating new modules though - sometimes you need/want something right off the bat but this isn't always easy or possible without some coding knowledge which could be outside your budget / skillset…

Pros
  • My experience using mobiltyx suite thus far is seamless, straightforward; i never feel overwhelmed by anything especially after working at other systems that have such little control over data analytics tracking capabilities etc..it's really nice not having trouble understanding basic usage principles like adding metrics into reports via certain tools..I've had minimal issues getting used too since most features seem intuitive enough if only time spent playing
Cons
  • Some disadvantages

Revainrating 4 out of 5

Very good Call analytics & reporting Tool

I like this tool very much as it has almost all features which are required for effective tracking of our customers' activities over phone calls, SMS etc.It also provides detailed report with graphs and charts to give us more clear idea about the status of each campaign we have done in past few days or months. We can easily track our campaigns by their date created and its performance too.I don't think there is any specific dislike point but i would suggest if you want to use only one software

Pros
  • I liked feature like Email Marketing, SMS Marketing, Social Media Marketing, Call Centre Automation tools which have made many things easier for call centres and its better to integrate Mobilytix with existing software or system
Cons
  • Nothing specific i think except i would also like to see more such tools for marketing campaigns

Revainrating 4 out of 5

Very Good Tool For Mobile Marketing

I like most about mobilytix is its ability to track different types of campaigns with ease.It has very good reporting tools which can be easily customized for our own use.In addition it also provides many other useful features such as inbuilt CRM etc.The only thing i dislike about this product is lack of some advanced reports.So if you are looking for something easy then go ahead but if your requirement is more advance than this one go for better products.As compared to other similar softwares…

Pros
  • Very user friendly interface
  • Easy implementation & management
  • Excellent Reports provided by tool.
  • Built Analytics tracking capability (eCommerce, Social Media)
Cons
  • No option or facility available through UI that could help us identify top performing customers

Revainrating 5 out of 5

Great solution that covers almost everything related - easy and safe

I like how it can be used for different services with one account instead having many accounts (like in other solutions). That would make things easier if you are managing more than 1 app or website/service from your smartphone! You need lotsa RAM so this software runs very slow as compared with others out there; maybe its because we're using iOS devices but even Android phones run better when loading webpages etc.). This program has made my job much simpler by allowing me access all info…

Pros
  • Simplicity
  • Highly secure&amp ; easy configuration.
  • User friendly interface
Cons
  • Nothing