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Netmatter Review

2

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Professional Services, Dotdigital Consulting

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Description of Netmatter

Design and develop exceptional websites and brands for ambitious retailers and business. Build enterprise level ecommerce websites using the world's most popular platforms including Magento, BigCommerce, Shopify and WooCommerce. Deliver integrated digital marketing campaigns focused on the metrics that matter - acquisition and conversion.

Reviews

Global ratings 2
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  • 4
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  • 2
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Type of review

Revainrating 5 out of 5

Great customer service, knowledge base

The project manager is very responsive. He's always available to answer questions and give direction. The team at NetMatter is very knowledgeable and very responsive. The project manager is always available to answer questions and give direction. They are very responsive and are willing to go above and beyond for us. It's a great team. I have not had any problems with this project manager or the team. We're working with NetMatter on an eCommerce website that is currently live. We're currently…

Pros
  • Their ability to make changes quickly, their knowledge base about search engine optimization (SEO), how they keep in touch via phone calls/emails etc., quick turnaround time when we need something done ASAP all good! :)

Revainrating 4 out of 5

Amazing Customer Service For A Fantastic Platform

The support team is really helpful when you have questions or need assistance with your account! It can be confusing at first but once everything gets set up it seems to run smoothly without too many problems in between. I like how customizable netMatter is; we are able to adjust things as needed each time new products come out. There isn't anything specific dislike about this platform. Would love if there was an option where one could sync items from other sites such as Amazon instead of…

Pros
  • Easy for users, intuitive interfaceEasy integration optionsGreat user experienceCustomer ServiceFast response timesAbility To customizeTo help improve efficiencyAllows easy access managementAccessibilityFlexible data collection
Cons
  • Updates take awhile
  • Somewhat complicated