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NewGrove Periscope Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing, Location-Based Marketing

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Description of NewGrove Periscope

NewGrove uses analytical tools to provide location-based customer intelligence for marketing and strategic business decisions

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Great alternative for customer feedback management!!!

The features are easy enough that I can understand it within minutes, allowing me to get my job done quickly with minimal training required from an admin standpoint! There isn't much out there like this yet (at least not in Canada), so we're excited about trying new things here at work as well as seeing what other businesses do when they use these types of software programs. We've been able to see some really useful information regarding our customers' likes/dislikes via their periscopes…

Pros
  • It's actually really engaging to the customer and we have the ability to engage them much better, both during and after the event
Cons
  • I do wish that the app was faster, and that the platform works well with multiple devices

Revainrating 5 out of 5

Most beneficial platform for customer experience and support

It's an amazing tool that you can use with your customers in real time, allowing them feel like they are at home! You know where their friends live so it makes sense if someone is looking around all over town when asking questions about one of our services we will be able solve quickly what type or service was being requested before sending out agents!! We don't have much issues using this app per se however there could also maybe some other apps which allows more people access too but I think…

Pros
  • It helps to keep track
  • Easy for employees (who work remotely)to communicate
  • The abilityfor employers & staff members alike
Cons
  • Zero

Revainrating 5 out of 5

Great for connecting and broadcasting to others

I like that you can share your screen with other people in real time, it's easy enough even if they don't have any experience using periscepcts or live streaming video apps/websites themselves! The only thing i dislike is how long my videos take too load up when sharing them through this app - but maybe thats just me? It would be nice though as sometimes its hard getting someone who knows what we're doing (or at least has some interest) into joining us while filming so having something more…

Pros
  • Easy to set up
  • Great for collaborating remotely
  • Works well over slow internet speeds
Cons
  • It is hard to say